Right from the start, let me say that there are several other high quality carpet cleaning companies in Marin. Their rates are similar to ours (some a little higher, some a little lower). They may use different methods to come up with those rates. There is even one high quality carpet cleaning company that, in my opinion, is outrageously high!

These companies know that it takes time to do a good job. They know that they cannot do a great job on five rooms and be done in 30 minutes (this does go on).

These higher standard companies compete by quality of work. However, there are many other companies out there that compete by price alone (a great deal----or is it?). These attractively priced competitors are the carpet cleaning companies that I will be referring to.

You’ve seen fantastic deals on many different coupons. Many consumers get teased by these great come-ons thinking that they are going to get a good job done for a great price. For most of the time, these consumers are disappointed. Either they didn’t get a good job done for that great price OR  the price, after add ons, wasn’t that great after all.

You see, these great deals are there so a company can get into your home. Once in your living room, they will want to up sell you on other products or services. They may want to charge you more for cleaning your carpets because the deal did not include heavy soils, lots of spots, or many stains AND they weren’t upfront about those extra costs at the time of scheduling.

Generally, if one of these companies cannot up sell you or charge you more, they will be in and out of your house in a jiffy. The price was great. The feeling, the experience, and the result was disappointing and on top of that, the carpet will probably have to be cleaned much sooner than expected OR in many cases, the carpet does not look good in two to three weeks.

It is human nature to short cut if you don’t get the appropriate compensation for your services. It takes discipline not to short cut in that situation.

Short cutting is prevalent in every industry, especially, the carpet cleaning industry. In just the cleaning industry, carpet cleaners can get away with more things than other types of cleaning work. For instance, we also do window cleaning and you can’t get away with anything. Every detail shows. Yet, with carpet cleaning, you can! Let me give you an example. When cleaning a fairly clean room, a carpet cleaner could lightly spray the room with just water then vacuum it very fast. It looks like it’s clean! It’s still damp! It has the vacuum look! Do you like the fact that that person spent only two minutes in that room? Our company and all quality carpet cleaning businesses will always give a clean room a respectful cleaning.